Privacy
Te Fare Mā'ohi Nui i Aotearoa Manatōpū (“we”) collects only the personal information we need to run the association. We follow the Privacy Act 2020. This page explains what we collect, why, who sees it, how long we keep it and how to ask for it.
What we collect
- When you join: your name, email, phone (optional), region, whether you are 18 or over, your membership type, an optional note about your connection, the pillar you are interested in, and your agreement to become a member with the date and time. For members under 18, the name and email of a parent or guardian. For family memberships, the name of each person in the household, whether they are 18 or over, and an email for each adult. For businesses and organisations, the name, NZBN if given, and the representative’s name and email.
- Payments: the amount, your reference code, the date we matched your bank transfer and who matched it. We do not collect card or bank account numbers.
- Support requests: your first name, how to contact you, your preferred language, the kind of help you need and anything you choose to tell us. We never ask for medical details, your date of birth or your address.
- Emails we send you: a record of which email was sent and when.
We don’t collect ethnicity, date of birth, address or ID numbers.
Why we collect it
To process your membership as our Constitution requires (payment and committee approval), keep the register of members, send you payment details, reminders, receipts and renewal notices, respond to support requests and enquiries, and run events.
Who sees it
Committee members with an admin role see membership applications and the register. Support requests are seen only by the Social coordinator and named committee members, and our system blocks everyone else. We publish committee and coordinator names, and no other member details.
We don’t sell or share your information. We use these services to run the site, and they hold it on our behalf:
- Supabase, our database, hosted in Sydney, Australia.
- Netlify, which hosts this website.
- Resend, which sends our emails.
- Google Workspace, for our contact@tefaremaohinui.nz mailbox.
How long we keep information
| Information | How long |
|---|---|
| Member details | 1 year after your membership ends |
| Register of members (name, date joined and date ceased) | 7 years after your membership ends |
| Payment records | 7 years after the payment |
| Support requests | 1 year after the request is closed |
| Business directory listings | 1 year after the listing is removed |
| Event RSVPs | 1 year after the event |
| Enquiries | 1 year after the enquiry |
| Sponsor and donor records | 7 years after the transaction |
| Newsletter subscribers | Until you unsubscribe |
| Photos | Until consent is withdrawn or the photo is replaced |
While you are a member we keep your details. After that we delete or anonymise them on the schedule above, except your name and the dates you joined and left, which our Constitution requires us to keep, and payment records, which tax law requires us to keep.
Your rights
You can ask to see the information we hold about you, and ask us to correct it, at any time. You can also ask us to delete it, except what we must keep by law or under our Constitution. Email contact@tefaremaohinui.nz. We will reply within 20 working days.
If you are not happy with our response, you can complain to the Office of the Privacy Commissioner at privacy.org.nz.